Our Team

Customer service is not a department, it's everyone's job.

MEET THE MANAGEMENT

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Jane Mackley

Jane is one of the founder members of Phoenix First Response Training Ltd which was established in February 2014.

Jane served in the Ambulance Service for 8 years and has an extensive medical background. She is a qualified A1 assessor and First Aid Instructor. Jane has a City in Guilds D7303 (PTLLS) and has a broad knowledge of first aid gained through experience and study. Jane has worked for The British Red Cross as and assessor and trainer and is currently a voluntary Community First Responder for the Ambulance Service, part of which includes delivering Heart Start Courses on behalf of The British Heart Foundation.

Jane has a passion for providing emergency care and seeing the difference early intervention makes. This drives her forward to ensure that public access to early emergency care of the very best standard is available through training in the work place and at events.

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Paul Mackley

Paul served as a full-time fire fighter for over 22 years in Hampshire & Surrey fire authorities. He has been running fire safety training courses for the last 18 years mainly in the south east of England.

His qualifications include PTLLS Level 4, PAS 79 Fire Risk Assessment & BAFE Extinguisher Maintenance Technician. More recently he has gained his qualification in teaching First Aid courses and is currently a Community First Responder for the Ambulance Service of which includes delivering Heart Start courses on behalf of The British Heart Foundation.

Paul’s real-life experiences whilst working in these fields are used to there best in the high quality training he delivers.